Cookie Policy
How we use cookies and similar technologies on FinKitty.
Last Updated: January 15, 2024
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and helping us understand how our service is used.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them. We're committed to being transparent about our use of cookies and respecting your privacy choices.
💡 In simple terms: Cookies are tiny files that help make FinKitty work better for you. We use them responsibly and you can control how they're used.
1. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. Without them, you wouldn't be able to use basic features like staying logged in or securely accessing your financial data.
Examples of Essential Cookies:
- • Authentication: Remembering that you're logged in
- • Security: Protecting against cross-site request forgery
- • Session management: Maintaining your session across pages
- • Load balancing: Directing you to the right server
- • Preferences: Remembering your language and display settings
Analytics Cookies
We use analytics cookies to understand how visitors use our website and service. This helps us improve the user experience and identify areas that need enhancement.
What Analytics Cookies Track:
- • Page views: Which pages are visited most often
- • User flow: How users navigate through our service
- • Feature usage: Which features are used and how often
- • Performance: Page load times and error rates
- • Demographics: General location and device information
Note: All analytics data is anonymized and cannot be used to identify individual users.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.
Functional Cookie Examples:
- • Dashboard layout: Remembering how you've arranged your widgets
- • Notification preferences: Your chosen notification settings
- • Tutorial progress: Tracking completed onboarding steps
- • Feature flags: Enabling beta features you've opted into
💡 What this means: We use different types of cookies for different purposes - some to make the site work, others to improve your experience and help us make FinKitty better.
2. Third-Party Cookies and Services
Some cookies are set by third-party services that we use to provide our service. Here are the main third-party services that may set cookies:
Supabase (Database and Authentication)
- • Purpose: User authentication and session management
- • Cookie names: sb-access-token, sb-refresh-token
- • Duration: Session cookies and persistent tokens
- • Privacy: Supabase Privacy Policy
Google Analytics (Website Analytics)
- • Purpose: Understanding website usage and performance
- • Cookie names: _ga, _ga_*, _gid
- • Duration: 2 years for _ga, 24 hours for _gid
- • Control: You can opt out using Google's opt-out tool
Stripe (Payment Processing)
- • Purpose: Secure payment processing and fraud prevention
- • Cookie names: __stripe_mid, __stripe_sid
- • Duration: 1 year for _mid, 30 minutes for _sid
- • Privacy: Stripe Privacy Policy
Intercom (Customer Support)
- • Purpose: Providing customer support chat functionality
- • Cookie names: intercom-*
- • Duration: Various, typically 1 week to 10 months
- • Privacy: Intercom Privacy Policy
💡 What this means: Some cookies come from trusted partners that help us provide our service. We only work with companies that have strong privacy practices and give you control over your data.
3. How Long Cookies Last
Session Cookies
These cookies are temporary and are deleted when you close your browser. They're used for essential functions like keeping you logged in during your current session.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They're used to remember your preferences and provide a consistent experience across visits.
Cookie Duration Examples:
- • Authentication tokens: 7 days (or until logout)
- • User preferences: 1 year
- • Analytics cookies: 2 years
- • Security cookies: Session only
- • Feature flags: 30 days
💡 What this means: Some cookies disappear when you close your browser, others stick around to remember your preferences. We don't keep cookies longer than necessary for their purpose.
4. How to Control Cookies
Browser Settings
All modern browsers allow you to control cookies through their settings. You can:
- • Block all cookies (may break website functionality)
- • Block third-party cookies only
- • Delete existing cookies
- • Set cookies to be deleted when you close your browser
- • Be notified when cookies are being set
Browser-Specific Instructions
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
FinKitty Cookie Preferences
We provide a cookie consent banner when you first visit our site, and you can change your preferences at any time:
Click here to update your cookie settings
💡 What this means: You're in control. You can block cookies, delete them, or choose which types you're comfortable with. We make it easy to change your mind at any time.
5. What Happens When You Disable Cookies
Essential Cookies Disabled
If you disable essential cookies, FinKitty may not work properly. You might experience:
- • Difficulty staying logged in
- • Loss of preferences and settings
- • Security features not working correctly
- • Problems with form submissions
- • Inability to access certain features
Analytics Cookies Disabled
Disabling analytics cookies won't affect your ability to use FinKitty, but it means:
- • We can't track how our service is being used
- • We may be slower to identify and fix issues
- • Feature improvements may take longer
- • We can't measure the success of new features
Functional Cookies Disabled
Without functional cookies, you'll still be able to use FinKitty, but:
- • Your preferences won't be remembered between visits
- • You'll need to reconfigure your dashboard each time
- • Notification settings may reset
- • Some personalization features won't work
💡 What this means: You can disable cookies if you prefer, but some might be necessary for FinKitty to work properly. We'll let you know which cookies are essential and which are optional.
6. Your Rights Regarding Cookies
Right to Information
You have the right to know what cookies we use and why. This policy provides that information, and we're always happy to answer questions.
Right to Control
You can control which cookies are set through:
- • Our cookie consent banner
- • Cookie preference center
- • Your browser settings
- • Third-party opt-out tools
Right to Withdraw Consent
You can change your mind about cookies at any time. Withdrawing consent won't affect any previous cookie processing that was based on your consent.
Right to Complain
If you're not happy with how we handle cookies, you can:
- • Contact us directly at privacy@finkitty.com
- • File a complaint with the Information Commissioner's Office (ICO)
- • Seek advice from data protection advocacy groups
💡 What this means: You have full rights over cookies on your device. We respect your choices and make it easy for you to control your cookie preferences.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- • The cookies we use
- • How we use cookies
- • Legal requirements
- • Third-party services we work with
When we make significant changes, we'll:
- • Update the "Last Updated" date at the top of this policy
- • Notify you through our service or by email
- • Ask for your consent again if required by law
- • Give you time to review the changes before they take effect
💡 What this means: If we change how we use cookies, we'll let you know clearly and make sure you're comfortable with any changes before they take effect.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@finkitty.com
Subject Line: "Cookie Policy Question"
Address: FinKitty Ltd, 123 Financial Street, London EC2V 8AB, United Kingdom
Phone: +44 20 1234 5678
We're committed to being transparent about cookies and helping you make informed choices about your privacy. Don't hesitate to reach out if you need clarification on anything.